I. Collection of Information

Personal Information you provide to us

• Register for an account
• Sign up to get updates from us through social media or email
• To view our content, use a web browser or a mobile device
• Get in connection with us by email, social media, or any other similar platform
• When you make reference to us on social media
• The information you provide may include:
• Personal Details and Identifiers: your name, age, email address, linked social media details, and location.
• Personal Opinions: comments, answers to surveys, and other data supplied through the Services or from your contacts with us. Some users also share information about their emotional state with us when they send us feedback or other messages, but we only use this information for the purposes for which it was submitted and do not extrapolate any health-related traits from it.
• Payment Information: when you make purchases through the Services, payment and transaction data, such as payment card details and transaction history, may also be included in your Personal Data.
• Other Information you may provide: your username and password, language preferences, objectives, past meditation experience, sleeping patterns, and any moods or reflections you share during check-ins.

Personal Data We Receive Automatically From Your Use of the Services

• Usage data: the types of content that you view or engage with, the features you use, the actions you take, date and time, frequency and duration of your activities and other usage data.
• Transactional data: information about a purchase, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.
• Log information: the web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.
• Device information: device specifics: includes the device is name, operating system, advertising/device identifiers, and browser type. Information collected may be based on the kind of device you use and its settings.
• Communications: we may record our conversations over the phone, through video calls, or through chat messages when you use our chatbot, give us feedback, or participate in market research.

Information We Collect from Others

• Transaction information: specifics obtained from outside sources when you download our app or buy a subscription.
• Social media data: based on your data sharing preferences on those social media platforms, we may obtain information from your social media accounts, including your name and other account details, if you create or access your account through them.
• Cookie data: Web beacons and cookies may be used by us in order to collect data.
• Calendar data: specifics from external calendar services that you decide to incorporate into our offerings.
• Your public information: Lastly, we might get information from websites and online services you use, consumer research platforms, business contact databases, and/or other sources where you have made information publicly available.

II. Use of Information

• Supplying and maintaining the Services, including troubleshooting to find and fix bugs (the execution of the user agreement between you and Restful Mind serves as the legal foundation for this processing);
• Inform you of the Services that Restful Mind and others are offering; request feedback; and send you news, gifts, or additional information that we believe you will find interesting;
• Enhance the Services, including by creating new products and services;
• Complete orders and handle transactions;
• Provide you with transactional or relationship messages, like account notifications, receipts, customer support answers, and other administrative correspondence;
• Track and evaluate usage patterns, trends, and activities related to the Services;
• Utilize your preferences, interests, and browsing history to tailor both your online experience and the adverts you see on other platforms;
• Promote, hold, and organize competitions;
• Ensure that your identity is no longer reasonably traceable by creating anonymous or aggregated data.

III. Disclosures of Information

• Our suppliers of services: We may occasionally need to give your personal information to a third party so they can perform a service on our behalf, like assisting with the delivery of the products or services that you have requested. Services such as analytics, payment processing, marketing and advertising, website hosting, customer and technical support, and other services may be offered by these service providers. Our service providers are contractually required to maintain the confidentiality and security of your personal information and to not disclose or use it for any other purpose that is inconsistent with this Privacy Policy or applicable law. They only have access to your personal information for the purpose of carrying out these tasks on our behalf and in accordance with our instructions.
• Your integrations: We may share your personal information with third parties that connect your account through supported integrations. We advise you to check the terms and privacy policies of the third party before setting up any integrations you choose to connect, as they may apply to the personal information shared as a result.
• Third party business partners: In some circumstances, we may provide certain personal data to outside companies with whom we have a bundled subscription offer, joint promotional relationship, or other reliable partnership. In most instances, this kind of sharing will be compliant with your notification, permission, guidance, and/or reasonable expectations given the context of the personal information you submitted.
• Community Engagement: We may share certain information about you, like your name next to a forum comment or any other information you choose to share with other users, if you interact with other Platform users through our community features.
• Third party advertising platforms: We collaborate with external platforms that offer us advertising and analytics services. This involves measuring the effectiveness of our advertisements and assisting us in understanding how users interact with our Services. It also involves serving advertisements to potential customers on our behalf.
• Compliance and harm prevention: In order to enforce our agreements with you, to comply with an order, bankruptcy proceeding, or other legal requirement, or to safeguard the rights, property, or safety of Restful Mind, our clients, or others, we may be required to disclose or share your personal information. For the purpose of preventing fraud and lowering credit risk, this also includes sharing information with other businesses and organizations. If we feel that disclosing personal information would be necessary or in line with any applicable law, rule, or legal procedure, we may also do so.

IV. Advertising and Analytics Services Provided by Others

• We give permission to third parties to handle our online advertising and analytics needs across the internet and other platforms. These organizations gather data about your use of the Services and other websites and online services through cookies, web beacons, device identifiers, and other technologies. This data includes your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion data. In addition to analyzing and tracking data, determining the popularity of particular content, delivering advertising and content tailored to your interests, and gaining a better understanding of your online activity, Restful Mind and others may use this information. We can use your phone number or email address as an identifier to display ads on other platforms that are more relevant to you thanks to some of our advertising partners.

V. Your Privacy Rights

• Discover more about the data we have about you;
• Access the data we have about you, even in portable format;
• Accurate data that we have about you;
• Opt out of “sales”, targeted advertising, or “sharing”;
• Remove all of the data we currently have on you.
• You also have the option, when relevant, to restrict the processing of sensitive personal data or to refuse profiling for choices that have substantial legal or other consequences. But as of right now, Restful Mind does not do any processing that results in those opt-out rights.
• Please be informed that even if you ask for the deletion of your information, we may still need to keep some information if required or allowed by law.

VI. Data Security and Retention

Our top priority is ensuring the security of your personal data. Depending on the type of Personal Data we are processing and how it will be used, we try to protect it from unauthorized access, use, and disclosure by putting in place the necessary organizational, technical, physical, and administrative security measures. Limiting access to your computer, device, and browser; choosing and safeguarding a strong password and/or other sign-on mechanism; and signing off after using your account are additional ways you can contribute to the protection of your data. Please be advised that while we take precautions to ensure the security of your account and other data stored in our records, no method of storing or transmitting data over the internet is 100% secure. We maintain Personal Data for as long as is reasonably required for the uses specified in this Privacy Policy, as long as it is necessary for our business operations, or for as long as is mandated by law, whichever is longer.

VII. Contact us

For any questions or concerns regarding your privacy, you may contact Restful Mind by using the following details: